Role description

We are seeking a detail-oriented and proactive Import Coordinator to manage and coordinate international shipments and ensure compliance with trade regulations. This role involves processing orders, handling documentation, coordinating with suppliers, customers, and internal teams, and optimizing the import/export process for efficiency and cost-effectiveness.

Responsibilities

 •Order processing, handling Import Documents

• Performs checking of all documents

•  Coordinates with suppliers and customers on instructions, documentation requirements and payments

• Coordinates cargo delivery according to customers requests

• Monitors shipping schedule and update goods delivery

• Handles all brokerage documentation queries regarding shipments.

• Submits required sales and purchase document to customers

• Prepare insurance certificates for shipments which customers requested to be insured.

• Maintain records: Keep comprehensive records of all import and export transactions, including shipping documents, licenses, and compliance documentation for audit purposes.

• Cost optimization: Identifies  opportunities to minimize import and export costs through efficient optimal routing and consolidation of shipments.

• Coordinates with internal departments:  with sales, purchasing, finance, and warehouse teams to align import and export activities with business goals and objectives.

Requirements

Strong knowledge of import and export regulations, customs procedures, and international trade practices.

Excellent organizational and time management skills to handle multiple shipments and prioritize tasks effectively.

Attention to detail to ensure accuracy in document preparation and compliance with regulations.

Strong communication and interpersonal skills to collaborate with internal teams and external stakeholders.

Strong communication and customer service skills

Proficiency in using import/export software, customs clearance systems, and MS Office applications.

Analytical skills to assess import/export costs, identify cost-saving opportunities, and optimize supply chain operations.

Problem-solving skills to address issues related to customs clearances, shipping delays, and trade compliance requirements.

Ability to work under pressure and meet deadlines in a fast-paced environment.

Required Qualifications

1.           Proven experience (2-3 years) in import operations, preferably in a similar role.

2.           Knowledge of Incoterms

3.           Experience in working with shipping lines, customs brokers, and other third-party logistics providers.

4.           Strong understanding of supply chain and logistics principles.